Privacy Policy

Last updated: June 22, 2025

Introduction

California Energy Relief ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or apply for our solar and battery installation services.

Information We Collect

Personal Information

When you use our eligibility checker or submit an application, we may collect:

• Name (first and last)
• Email address
• Phone number
• Home address and county
• Household size
• Income information (for eligibility verification)
• Utility account information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Determine your eligibility for the California SGIP program
• Process your application for free solar and battery installation
• Contact you about your application status and next steps
• Connect you with licensed contractors in your area
• Comply with state program requirements and regulations
• Improve our website and services
• Send you important updates about the program

How We Share Your Information

We may share your information with:

• State Agencies: To verify eligibility and process your SGIP application
• Licensed Contractors: To facilitate your solar and battery installation
• Service Providers: Who help us operate our website and services
• Legal Requirements: When required by law or to protect our rights

We will never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where we rely on consent to process your information

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and share
• The right to delete personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising privacy rights

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.